Frequently Asked Questions

  • About

    1. What is Documentaries Hub?

    Our service showcases documentaries that have been well-received and won awards at global film festivals. Our portfolio covers tech, travel, science, history, sports, music and more.

    2. How many movies are on offer?

    Our portfolio is packed with 1000+ documentaries with new titles added regularly.

    3. What is the minimum age criteria required to subscribe?

    You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.

    4. Which devices are compatible with the service?

    The service is compatible with all mobile phones and tablets. All you need is a minimum 3G internet connection.

    5. Does Documentaries Hub use or share my account information?

    No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.

  • Subscription

    1. How much does the service cost?

    UK + EU customers: Enjoy a 1-day trial for €0,01, then €29,90/ month.
    US customers: Enjoy a 1-day trial for $0.01, then $29.90/ month.

    2. How do I know if my subscription has expired?

    Your subscription will auto-renew and not expire unless you cancel it.

    2. How do I cancel my subscription?

    You can cancel anytime directly from the service menu.

  • Customer Care

    How do I contact customer care?

    Email us at support@documentarieshub.com, or
    UK + EU customers: Call: +31 20 225 4841
    US customers: Call +1 833 355 3410